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A household has numerous electrical and technological equipment that are used on a regular basis and are costly. These gadgets occasionally malfunction. These issues can be expensive if a main component fails/breaks down and must be replaced. Add to that the misery and interruption to your routine that it might cause if the equipment entirely fails.
These equipment can be preserved and the significant expenses of repair avoided with proper periodic maintenance, giving you piece of mind in their use. As the old adage goes, prevention is preferable to cure.
We include all brands purchased in India. The following are some of the prominent brands we cover.
We only utilise genuine spares supplied by the relevant brand. We stand by our work and provide a 6-months service warranty on all workmanship.
The OneClickSupport AMC Plan is an annual maintenance contract designed for appliances like air conditioners and water purifiers. It includes regular preventive services such as jet cleaning, dry servicing, and gas refilling for ACs, ensuring smooth performance and longer appliance life. Check Plan Details for more Information.
Devices must be manufactured in India or legally imported into India and sold through authorized channels with an invoice. The Device needs to have a minimum manufacturer’s warranty of 12 months, applicable in India.
Devices must be in functioning order, which will be confirmed during an inspection visit.
For major appliances such as televisions, air conditioners, washing machines, and refrigerators, the lifespan should not exceed 9 years, while for other appliances, the lifespan should not exceed 4 years.
The brand must be from the list provided and must be in use at the residence premises.
The OneClickSupport AMC Plan begins from the date of purchase and remains valid for the duration you select — 1 year, 2 years, or more. Throughout the plan period, our expert technicians will handle all scheduled maintenance services whenever you raise a request, ensuring your appliances run smoothly without any hassle.
Yes, AMC plans can be renewed year after year as long as the product's lifecycle is covered by the relevant requirements. We encourage you to renew your plan 15/30 days in advance to take advantage of the greatest discounts and ensure the smooth running of your device.
Unlimited repairs are several (unlimited) service calls for the gadget till the total cost of labour and spares does not surpass the OCS Maximum Cumulative Liability. Please refer to the Terms and Conditions for more detailed information.
If you purchased a OneClickSupport AMC Plan online, you must activate it.
1.You will receive the activation link via SMS/email.
2.Fill out your information and attach a copy of your device purchase invoice before submitting using the link or at www.oneclicksupport.in or through the OneClickSupport app.
3.We complete the activation process and will provide you the registered plan once it is activated/registered.
If you have any problems, please contact us by email at customercare@oneclicksupport.in, phone at 08096201919, or WhatsApp at 7738899942.
Details about your appliance, such as its brand, model, serial number, invoice number, date of purchase, and a copy of the purchase invoice.
Once you upload the purchase invoice, we will keep it on file for all future servicing needs in order to provide you with a 100% paperless, hassle-free experience. You do not need to come up with invoices frequently at the time of service.
It is a fairly basic registration process that is required in order for the plan to be activated. This is required so that the correct information is available while delivering service and filing an insurance claim. We follow up with consumers to ensure that their plans are active. In the worst-case scenario, if we cannot reach you and your plan is not activated, we will be unable to deliver services.
Don't worry, we have all of your device and OneClickSupport AMC Plan details once you activated the AMC Plan. We do not require any information from you. In fact, all of the information is also available on our OneClickSupport app. To use the services, all you need is your registered mobile number. We want you to concentrate on your career and family, and we will take care of your appliances and gadgets.
There is no need to be concerned whether you relocate from one location to another within a city, state, or India. Simply send us an email, a message, or a phone call with your updated coordinates.
Please ensure that uninstallation, transportation, and reinstallation are completed by permitted personnel to ensure contract continuity at new locations.
We only our own certified service providers, ensuring that your product is in good hands at all times. Our Service Experts deliver onsite services at your home or authorised service centres. Experts have been thoroughly background checked and trained.
Nothing, nothing, nothing. There are no additional fees or charges.
Any issues or flaws not covered by the manufacturer's warranty.
Non-operational and cosmetic damage to the Product, such as dents or scratches to the paintwork or Product finish.
Remote, batteries, USB/HDMI cable, and replacement of any consumable products or accessories are examples of accessories used in or with the Product.
Product repair due to an accident, overuse, abuse, negligence, or incorrect maintenance.
Damage caused by a power loss, power surges or drips, changing voltage, insufficient or incorrect voltage or current.
Damage caused by unauthorised repair, theft, burglary, and accident, including earthquake, storm, and/or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, impact, corrosion, battery leakage, acts of God, animal or insect infestation or incursion, and so on.
Breakdowns caused by computer viruses or product repositioning Data backup and restoration, as well as debugging and modifying computer software.
The cost of removing or reinstalling the Product.
Costs incurred as a result of improper installation, modification, or maintenance
Use of non-manufacturer-approved batteries, chargers, and/or accessories, as well as faulty electrical leads or connections.
The full list of exclusions can be found in the contract's specific Terms & Conditions.
According to the conditions of OneClickSupport AMC Plans, accidental and liquid damages are not covered. For such cases, a Damage Protection Plan for smartphones, tablets, and other electronic devices is available from OneClickSupport.
OneClickSupport offers a one-of-a-kind protection plan that covers all functional appliances and gadgets.
OneClickSupport offers extended warranty, repair, and after-sales services for your devices, ensuring that your appliances or devices continue to work optimally.
Manufacturers or original equipment manufacturers provide warranties on their products for a certain time. If your product malfunctions and requires repair or service after that period has passed, you could end up spending thousands of rupees.
With an extended warranty plan, you may extend the guarantee period to the term of your choice and save thousands of dollars if your product breaks due to manufacturing or workmanship flaws.
Our Plans can be purchased at a variety of electronic retailers and online marketplaces and our official website https://www.oneclicksupport.in.
Our coverage covers your appliances completely, including insurance against functional faults. It should be emphasised, however, that the cover is offered with the idea that you will take care of your equipment. Any act that endangers your appliances will not be covered by the programme. Some examples of what is not covered by your plan are:
• a. Failure to operate your appliances in accordance with your manufacturer's usage guidelines;
• b. Keeping them in a location where they are exposed to environmental factors that reduce the life of your appliances;
• c. Not being careful while handling or transporting your appliance even within the same premises;
• d. Failure to protect your appliances from infestation by pests and rodents, etc; and
• e. Consumable parts such as filters in a water purifier or a kitchen chimney, which are designed to last for a certain lifetime and hence replaced by the consumer are not covered.
• f. Accessories, cosmetic parts or parts that are not critical to the functioning of the appliances are not covered.
• g. Cosmetic damages like scratches, dents etc. are not covered.
Please refer to the Terms and Conditions for more detailed information.
Within 330 days i.e 11 months of the purchase of a new device, you can purchase the Extended Warranty plan for new appliances and consumer electronics. When you purchase a device, we strongly advise adding the Extended Warranty plan to your orders.
Easy way to raise a service request by emailing us on customercare@oneclicksupport.in
or calling the toll-free number 08069201919.
There is no limit to the number of service requests that can be submitted under Extended Warranty. We will continue to repair the gadget until the total cost of all repairs does not exceed the OCS Maximum Cumulative Liability. Otherwise Customer is Liable to pay the difference amount to avail the services.
If your new address falls within our serviceable pin code, you can continue to utilise our services.
If the unit is unrepairable for any reason, or if the cost of fixing it exceeds the unit's invoice price, you may have to pay the difference value, and get a new device of same brand and model. Get a Replacement Device (either new or refurbished) upto same invoice value.
It is not necessary to submit a service request with a copy of the invoice or proof of purchase. When you activated the plan, you previously shared the device information and other paperwork. We will not ask you for any papers in order to conduct a service or repair request. All you need to provide is the registered mobile number used during the plan purchase, along with a valid ID proof. You don’t have to submit any other document or fill out any forms
If you have OneClickSupport Damage Protection Plan, you won't have to worry about repairs or the costs associated with them. We will arrange for the item to be picked up from your doorstep, repaired, and returned to you without you having to leave your home or spend any money for repairs. You will only be needed to pay a excess charges if any applicable for spare parts and repair costs value, Please consult your plan's Terms and Conditions to determine your qualifying Excess costs or Copayment Details.
Once you have successfully submitted your claim with all relevant documentation, OneClickSupport team will contact you to schedule your appointment and will either collect the device and take it to our Service Center or schedule a home inspection of the damaged device at your convenience.
The total amount of the invoice value should represent the product's price before any applicable discounts or offers (such as exchange offers & cash back). You should purchase an Extended Warranty plan with this value.
For example, if you paid Rs. 11,000/- for a Oven that costs Rs. 11,999 after a Rs. 999 discount. For Oven costing more than Rs. 11,999/-, you should purchase the extended Warranty plan rather than the Rs. 11,000/- plan, Same goes for Damage Protection Plans.
All you need to provide is the registered mobile number used during the plan purchase, along with a valid ID proof. You don’t have to submit any other document or fill out any forms.
You must contact OneClickSupport on its customer care number at 08069201919 within 48 hours if there are any damages or malfunctions.
The Extended Warranty does not apply to items that have been mishandled, altered, or harmed, or that have suffered harm from an accident, liquid, grit, impact, or a lack of adequate care as described in the manufacturer's instruction handbook. Unless otherwise stated in the Extended Warranty agreement, accessories are not covered. External flashes, data backup (not included in the device), batteries, loss of film (or tapes), lens caps, rear caps, filters, ac adapters or other external connections, media, and software are just a few examples of accessories. The complete Extended Warranty Terms & Conditions provide a full description of all exclusions.
If the name on the Product's invoice differs from the name of the person purchasing the Extended Warranty plan, we will need a statement in the required format from the person gifting the product. After you buy the plan, give us a call at 08069201919, and we would be pleased to help you in this regard.
No, all devices purchased within 02 days of the activation date of the device are eligible for the OneClickSupport protection plan.
Your device qualifying coverage amount is equivalent to the invoice value of your device.
You may raise another claim, but the amount of coverage that is available will depend on how much money was left over after the first claim.
Once you provide the necessary paperwork and successfully raise the claim, a member of the OneClickSupport team will contact you to schedule an appointment and collect the device from your doorstep. If doorstep service is not available in your area, OneClickSupport will make arrangements to send a mobile bag through a partner courier service; you will need to pack the damaged device in the pouch and return it to OneClickSupport. In order to pick up the packed pouch from your door, OneClickSupport will arrange for the courier partner to come.
In compliance with the terms and conditions of the programme, you may file an unlimited number of claims up to the OCS maximum cumulative liability.
As soon as you request assistance, one of our service technicians will arrive at your home. Our service technicians' backgrounds have all been checked. We will let you know the technician's name and phone number in advance so you can let them in.
Front-load washing machines are gentle on clothes as they use a horizontal drum to rotate clothing through water. They are capable of cleaning clothes using minimal agitation and without completely submerging them in water. Electrolux’s front-load washing machines have in-built sensors that measure the weight of your laundry and automatically adjust the amount of water required. This means that our front-load machines use less water per load than other machines would, which results in lower detergent use and higher energy savings. Generally, front-load washing machines have more programs, a higher spin speed and are quieter than top-load washing machines.
Top-load washing machines have a lid on top and laundry is loaded from the top, which means you can load your laundry comfortably without having to bend over, and add or remove laundry mid-cycle. Traditional top-load washing machines tend to have faster cycle times than front-load washing machines. However, you won’t be able to stack a dryer on top of your top-load washing machine, so this may be a problem if you have limited space.
It is also worth noting that some high-efficiency top-load washing machines are comparable to front-load washing machines in terms of water and energy savings.
Start by cleaning the washtub using the Tub Clean Program. Add bleach, liquid chlorine, power cleaner or tub cleaner to remove detergent build-up and other residue and to keep your wash drum clean. Then wipe the gasket with a clean cloth. Make sure to wipe under and around it as well. Do this once a week.
Next, clean your washing machine dispensers to prevent blockage and remove detergent build-up. When cleaning, use hot water and vinegar to give the dispenser a good scrub. Don’t forget to also clean the machine filter by removing the filter cap and pulling out anything that may be clogging the filter.
To clean the hose, disconnect and place it in a sink of warm, soapy water for about three minutes. Use a small paintbrush to remove any lint from the screen. Continue soaking, immersing and draining the hose. Lift one end and drain the water. Do the same for the other end. This should help clear the lines. After that, remove the hose from the sink, wipe it dry with a soft cloth, and screw it back into its connections.
It is important to clean the inside of your washing machine every few months to keep it sanitised and remove smells. For hot and humid climates like India, use the Electrolux washing machine cover to protect your machine from dust and mould, and to keep it looking new.
Filters for front-loading machines are usually located along the lower front, behind an access panel. Before removing the panel, ensure that the machine is switched off and that you have a shallow pan ready to collect debris and water. Use a rag to remove any excess residue from the filter.
Filters for traditional top-load washing machines are usually located along the rim or inside the agitator. Use a small brush or cloth to clean the lint off the screen mesh. If the screen mesh is detachable, remove and wash it in hot water to remove any residue.
For both models, clean the filters at least once a month to prevent any blockages. Some of the new high-efficiency washing machines do not have removable filters as they are self-cleaning. To clean a self-cleaning washing machine filter, simply run a cleaning cycle once a month to wash away any lint.
Most washing machines have similar features to help you choose the correct washing machine settings:
Regular/Normal Cycle: The regular cycle uses strong agitation speeds and hot water to clean your clothes. It is advisable for whites, sportswear, underwear, socks and T-shirts. The hot water helps to remove stains but may cause coloured clothes to fade.
Delicates: This is for lightweight and delicate clothes. Do note that some delicate clothes are “dry-clean only” so make sure to check the labels. This feature is recommended for cotton blend sweaters, linen shirts and dri-fit sportswear. Electrolux washing machines also carry a Woolmark Apparel Care label, which means they are certified as safe to wash even for hand-wash only clothing.
Heavy Duty: This is best for muddy clothing and heavily soiled items. Heavy duty cycles use longer, warmer washes and high-speed tumbling to ensure all the dirt is flushed out and removed.
It is now easier than ever to add those forgotten items to your machine after a cycle has started. Simply press the ’Pause and Add Clothes’ button and wait for the door to unlock, add your items and press ’Start/Pause’ to recommence the wash cycle.
No, you cannot use it as a tabletop model as built-In oven should be built into a cabinet as the sides are expose without any paneling. Therefore, the expose sides of the oven will be very hot when used.
The default temperature you should set for the freezer and refrigerator compartment when you have a digital control are –18 degrees Celsius and 3 degrees Celsius respectively.
If the unit has a large black, grid-like device on the back, you should leave at least 1 inch of space between the grid and the wall, and avoid "building-in" the appliance. If there is no grid on the back, you may push the unit all the way to the wall.
It should not be place near heat source i.e. next to the hob where the cooking is and next to the window where there is direct sunlight.
Some local municipalities or private enterprises that provides bulky waste removal services who will pick up units and properly dispose of them, though often for a nominal fee. Check with yours to find out what to do.
Our coverage fully protects your appliances, including insurance against functional faults. However, it assumes that you will take proper care of your appliances, and any actions that endanger them will not be covered. The following are examples of exclusions:
Our highly trained and experienced Air Conditioner repair specialists are capable of handling repairs and servicing for a wide variety of AC brands. We provide expert maintenance and repair services for all major AC brands, including: LG, Samsung, Voltas, Godrej and more.
Whether it’s regular maintenance or more complex repairs, our team ensures top-notch service for all these leading AC brands and more.
The Value Pack offers unlimited repair visits for key appliances.
The Home Care plan includes everything in the Value Pack plus 2 free maintenance services and additionally covers 1-year antivirus protection for your Laptop to ensure security and smooth performance.
Value Pack: Covers Large Appliances like AC, Fridge, Microwave, Television, Washing Machine. and Small Appliances like Mixer, Food Processor, Geyser, Water Purifier.
Home Care: Includes everything in the Value Pack, along with 1-year antivirus protection for your Laptop to ensure security and smooth performance.
No, both plans include free service visits. You only pay for spare parts or consumables if they are needed.
Both plans are valid for 1 year from the date of activation.
Value Pack: Unlimited repair visits.
Home Care: Unlimited repairs plus 2 free preventive maintenance visits.
While the technician visit and labor are free, any replacement parts or materials (like filters or components) are charged only if required.
You can raise a request through our website's customer support. A technician will be assigned and visit you at your preferred time slot.
Yes. Repair visits are for fixing issues, while maintenance visits are scheduled services to keep appliances running efficiently (cleaning, inspection, etc.). Maintenance is included only in the Home Care plan (2 visits).
Yes, the plan can be transferred within our serviceable areas. Please contact support to update your address.
Coverage includes one unit per appliance type. For example, one fridge, one TV, etc. If you have more units, you can purchase an additional plan.
You can renew the plan to continue enjoying repair and maintenance benefits. We’ll also remind you before the plan ends.
No payment is required unless spare parts or consumables are used. All technician visits are covered by the plan.
No, these plans are for residential use only. Commercial or industrial appliances are not covered.
If an appliance is declared beyond economical repair, the technician will inform you. In such cases, replacement is not covered by the plan.
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The Certificate of Protection (COP) is the confirmation from OneClickSuport that your appliance or gadget is protected under the Damage Protection Program. It will also allow us to provide you quick and efficient service at the time of registration a service request.
The OneClickSupport Protection Plan boosts your gadget’s original warranty and covers any accidental, physical, or liquid damage—even from spills like water, tea, or coffee. We offer free doorstep pickup and drop, a paperless, no-questions-asked claim process, and guaranteed repair or replacement to keep things completely hassle-free.
Activating your OneClickSupport Protection Plan is simple! Just purchase the plan from our website, and we’ll take care of the rest. You’ll receive your Certificate of Protection via email, and your coverage will begin - no paperwork, no hassle, just seamless service.
The OneClickSupport Protection Plan is available for all brands that are serviced and repaired within India, or those that have an authorized service center in the country.
To check brand eligibility or for more details, please feel free to call us at +91 98677 22074.
Unfortunately, the OneClickSupport Protection Plan is only applicable to devices purchased within India through official and authorized sales channels of the original manufacturer (OEM).
Please note that used or refurbished devices are not eligible for coverage under this plan.
No, you cannot transfer an activated existing plan to your new device. until unless if the same is been replaced by the brand, in that case you need to inform OneClickSupport the new device imei number along with DOA copy provided by the brand
Turn off your phone straight away, remove the battery, SIM, and memory cards, and leave it open for a few hours. In the instance of an iPhone that cannot be opened, simply turn off the device. The longer your phone remains in contact with water, the more likely it will be damaged.
When the internal storage of a smartphone is nearly full, it normally slows down or starts freeing up. You can remove useless programmes, shift images and videos to a cloud storage service or SD card, and most importantly, avoid utilising live wallpapers. Close any open apps that are causing your phone to freeze.
Do you know that the screen of a smartphone makes up roughly 35% of the device's cost? These days, almost all mobile phones include gorilla glass, which provides a scratch-resistant display, yet this is insufficient. Tempered glass above gorilla glass acts as additional protection for your smartphone screen, preventing it from readily shattering or cracking.
Battery issues are one of the most popular problems that individuals have with their smartphones. The simplest way to extend the life of your smartphone's battery is to avoid charging it overnight, turn down the brightness, eliminate vibration mode, and so on.
If you want your smartphone to perform flawlessly for at least two years, you should ideally acquire damage protection as well as a mobile extended warranty plan. Some devices, regardless of brand, fail on their own. Investing in the correct mobile protection plan, on the other hand, can extend the life of your phone. Smartphones are vulnerable to physical harm; some of them can even be damaged by a spray of water or tea, causing you inconvenience. As a result, we recommend that you purchase both.
We sincerely appreciate your prompt response in resolving this unexpected issue.
Consistency is one of your biggest strengths. I can always count on you to treat all of your tasks with importance while also recognizing the value of prioritizing. Keep up the good work
I am truly impressed with how you have managed to meet every goal set before you
The service was fantastic! Reliable, professional, and always there when needed
I’m really happy with the experience and would definitely recommend it to others
Top service, great value. Will definitely buy their plan again
The service was quick and hassle-free. The team was always ready to help and made sure everything was working great. I’m happy with the experience.
Fantastic service! Quick, professional, and very helpful. Truly appreciated!
