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Complete Device Damage Protection Plan from ONE CLICK
The complete damage protection plan (UIN:______________) for insurance coverage of your Equipment (Air conditioner, Washing machine, Refrigerator, LED/LCD television, Home theater & sound bar, laptop, desktop, microwave oven & OTG, dishwasher, camera, smartphone (Android & Apple), Apple iPad, Android tablet, or graphic tablet, as applicable), powered by ____________Insurance Company Limited.
The plans needs to be activated within 5-days of the purchasing the accidental, physical and liquid damage protection plan. Failing to activate the plan leads plan failure without the possibility of cancellation and/or refund.
You will be covered under the above-mentioned protection plan policy for a sum insured of up to the maximum of the equipment purchase value for accidental damage (including liquid damage) but excluding theft and burglary of your equipment during the policy period. Please refer to the exclusions as mentioned in the Insurance Policy Terms and Conditions enclosed herewith. Please note that in case of Damage (partial loss) to the covered equipment under the policy, you will be paid the repair cost of your equipment after adjustment of compulsory deductible specified in the terms.
In the event of Total Loss of the covered equipment under the policy you will be paid the invoice value of the equipment less depreciation based on the age of your equipment on the date of accidental damage (including liquid damage), less compulsory deductible at the rates as specified below but limited nevertheless to the invoice value at the time of purchase.
You must intimate the Accidental Damage claim to OneClick by telephone/e-mail, immediately after you have discovered the loss but not later than forty-eight (48) hours of discovering the accidental damage loss/incident. OneClick cannot be held responsible for declining the service request if failing to report the damage/incident within the specified time limit.
Service requests need to be raised after 7-days of plan activation. Service requests raised within 7-days of plan activation will be rejected.
Depreciation Applicable for Devices
Service Assurance
OneClick warrants that your device will be repaired and returned to you within the promised time excluding any emergency or non-availability of spares at the brand or manufacturer end. If we are unable to repair the device within promised timelines, we will provide you with a new or refurbished replacement device with equal or equivalent features till the time your device is repaired. In some cases, we may choose to offer Gift Cards reflecting the most recent price of your device. The brands that qualify for Service Assurance are as follows:
Product Category | Service Assurance of 14 Working Days * |
Audio System | Philips, Sony, LG, Samsung, Bose, Harman Kardon |
Digital Camera | Canon, Fujifilm, Sony, Nikon, Panasonic |
Television | Samsung, Xiaomi Mi, Sony, LG, Thomson, TCL, Vu, Panasonic, Haier, BPL, Videocon, Philips, Lloyd, Sanyo, Toshiba, Hisence |
Dryers | LG, Samsung, Bosch & Siemens, IFB, Whirlpool |
Electric Fans | Bajaj Electricals, Symphony, Usha, Maharaja, Morphy Richards, Havells, Orient, Atomberg |
Washing Machines | Samsung, LG, Bosch & Siemens, Whirlpool, Haier, IFB, Panasonic, Godrej |
Electric Iron | Philips, Bajaj Electricals, Panasonic, Morphy Richards, Havells |
Electric Kettle | Philips, Bajaj Electricals, Morphy Richards, Havells |
Laptop | Microsoft, Apple, HP, Dell, Lenovo, Acer, Asus, Avita, LG, MSI, Alienware |
Microwaves Oven | Morphy Richards, LG, Panasonic, IFB, Samsung, Bajaj Electricals, GE |
Mobile Phone | Apple, Samsung, Nokia, LG, Sony |
OTG | Morphy Richards, Bajaj Electricals, IFB, Toshiba |
PC Desktops | Apple, LG, HP, Dell, Lenovo, Microsoft, Acer, Asus |
Refrigerators | LG, Hitachi, Samsung, Godrej, Whirlpool, Panasonic, Bluestar, Haier |
Room Coolers | Bajaj Electricals, Symphony, Macoy |
Room Heater | Bajaj Electricals, Havells, Samsung, LG, Haier, IFB, Morphy Richards |
Semi-Automatic Washing Machine | Samsung, LG, Whirlpool, Godrej, Haier, Panasonic, IFB, Bosch & Siemens |
Top load Washing Machines | Samsung, LG, Whirlpool, Godrej, Haier, Panasonic, IFB, Bosch & Siemens |
Tablet | Apple, Samsung, Lenovo, LG, Sony |
Toasters | Bajaj Electricals, Sunflame, Philips, Haier, IFB |
Split Air Conditioner | Samsung, LG, Panasonic, Carrier, Voltas, Godrej, O'General, Bluestar, Toshiba, Haier |
Window Air Conditioner | LG, Carrier, Voltas, O'General, Bluestar |
Any Brand or Category not mentioned in this list qualifies for an SLA of 30 working days. | |
All Televisions qualify for an SLA of 30 working days. |
Working Days includes weekdays between Monday & Friday. It excludes Saturday, Sunday and all national and state holidays. The repair TAT starts once the device is picked up and delivered to the respective service centre.
We are constantly working to expand this list. Till such time, we do not provide timeline guarantees for brands that fall outside of the list above.
* The turn around time is dependent on the pin code service availability and excluding the logistics timeline.
The above service assurance are subject to the conditions mentioned Hereunder:-
Things Excluded from the One Click extended warranty Service Agreement